Utilities Collections
Utilities Collections
Experts in Utility Collection and Customer Services Solutions
Midwest Receivable Solutions understands that a majority of Michigan Utility companies are regulated by the Michigan Public Service Commission (MPSC). MRS has an advantage over other collection agencies with our extensive experience in utility receivables and our knowledge and understanding of the Administrative Rules and Guideline imposed by the MPSC. Using this knowledge, MRS has developed deposit solutions and resources in locating those who “benefit from service”.
Our state of the art technology teamed with our experienced utility collection personnel and our continuous training results in increased stair-step recoveries during both peak and non-peak periods.
On average 57% of all delinquent utility customers move annually without providing a forwarding address. To guarantee the utmost recoveries, MRS has implemented a customized skip-tracing process on every account assigned for collection regardless of the balance. Our network of diverse information providers, complimented by our “in-house” infrastructure database allows us to locate more of your customers. Utilizing integrated technology with all of these resources, we obtain the most reliable and up-to-date information available to locate the debtor or other beneficial party producing increased recoveries and lower “write-offs” for our clients.
We recognize that all companies are concerned about recovering lost revenue, but are also concerned with protecting their public image, maintaining compliance under the MPSC guidelines, and their customer relationship. We guarantee to protect your public image and “mirror” your company’s policies while increasing your revenue.
For more information on how Midwest Receivable Solutions can provide an extensive receivables management solution for your past due customer accounts click here or call 1-888-364-0272.
