Privacy Policy
Privacy Policy
Midwest Receivable Solutions
This communication is from a debt collector.
This is an attempt to collect a debt.
Any information obtained will be used for debt collection purposes.
Maintaining the privacy and confidentiality of an individual’s personal information is important. We provide the following privacy policy in order to demonstrate our commitment to privacy. Midwest Receivable Solutions may need to change this Privacy Policy from time to time in order to address new issues and to reflect changes on our Site. Please refer back to this Privacy Policy regularly because your use of the Site signifies that you agree to be bound by the terms and conditions of this Privacy Policy, as amended from time to time.
Online Payments
All credit and debit card payments made online are handled through Base Commerce, we do NOT store any credit or debit card information on our website. Please see our vendor’s privacy policy for all credit card payments made via this website: https://www.basecommerce.com/privacy-policy/
Cookie Policy
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you access the consumer section of the website, a cookie will be set for your convenience during your session that you understand this a debt collector. It expires after 1 hour.
Website Analytics
Information that is collected on Google Analytics is subject to google compliance with data protection laws.
Please review google’s compliance privacy policy for more information.
You can also opt out of Google’s advertising tracking cookie or use a browser plugin to opt out of all Google Analytics tracking software.
Website Data Retention & Sharing
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Visitor comments may be checked through an automated spam detection service.
Form Submissions
We collect the information you provide in the contact form(s) to contact you about the question, comment, account or inquiry detailed in the contact form(s). If you would like us to not collect your information on the website from the contact form(s) please call us directly. Information collected on the website from the contact form(s) is only used for debt collection purposes and may be retained. Please call us directly if you have any questions or would like to remove information collected from the website.
Communications Agreement
When submitting your phone number, you are confirming that you are the named individual on the account and are authorized to review and discuss any personal information contained in the account. You further authorize Midwest Receivable Solutions, representatives to contact you at by telephone at any and all numbers you have provided to discuss the account, including but not limited to contact via prerecorded messages and calls made by an automated telephone dialing system. You agree and confirm that the telephone number you provide belongs to you.
When submitting your email address, you agree that Midwest Receivable Solutions Staff may from time to time make calls and/or send text messages to you at any telephone number associated with your account, including wireless telephone numbers that could result in charges to you. You hereby confirm that any number you provide belongs to you. The manner in which these calls or text messages are made to you may include, but is not limited to, the use of prerecorded/artificial voice messages and/or automatic telephone dialing system. You further agree that Midwest Receivable Solutions Staff may send emails to you at any email address you provide us or use other electronic means of communication to the extent permitted by law. You agree and acknowledge that any email address or any other electronic address that you provide is your private address and is not accessible to unauthorized third parties. You agree and acknowledge that you have requested that we send the document(s) you have requested to you at the email address you have provided. Consent may be revoked at any time and by any reasonable means.
Embedded Content From Other Sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Viewers of the image can download and extract any location data from images on the website.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Information Collected
A consumer has the right to request that the business disclose the following:
- The categories of personal information we collect;
- The categories of sources from which the personal information is collected;
- The purpose for collecting the personal information;
- The categories of third parties with whom the business shares personal information; and
- The specific pieces of personal information we have collected, disclosed, or sold.
Such a request can be made to Midwest Receivable Solutions at 1-888-662-1610. Once we receive your request, we will compare information you provided with the information we already have. If we can verify that the request came from you, we will provide the required information. We will match 2-3 identifying, personal information data points to verify that the request came from you. If we cannot verify that the request came from you, we will notify you.
For California Residents: The California Consumer Privacy Act provides for the right for consumers to request deletion of their information, subject to various exceptions. The information that Midwest Receivable Solutions has, generally falls within an exception and does not have to be deleted upon request. Nonetheless, such a request can be made to Midwest Receivable Solutions at 1-888-662-1610. As stated above, if we can verify that the request came from you, we will provide the required information. If we cannot verify that the request came from the consumer, we will notify the consumer. The California Consumer Privacy Act also provides for the right to opt out of the sale of personal information. However, we do not sell personal information. The consumer has a right not to receive discriminatory treatment by us for the exercise of the privacy rights conferred by the California Consumer Privacy Act. A consumer can designate an authorized agent to make a request under the California Consumer Privacy Act. The consumer must provide either a power of attorney or written authorization.
We typically collect the following categories of personal information about a consumer for debt collection purposes only:
- health insurance information, which we obtain from the consumer’s creditor or the consumer, if we are collecting medical debt;
- personal identifying information, like name, address and account number, as well as other identifying information, which we obtain from the consumer’s creditor, credit reports and other skip trace tools, and the consumer;
- characteristics such as age, gender, etc., which we obtain from the consumer’s creditor and consumer’s credit report;
- retail information, which we obtain from the consumer’s creditor and the consumer’s credit report;
- internet activity regarding online payments, which we collect if the consumer visits our website or payment portal;
- geolocation data, which we obtain from process servers;
- recordings, which are made when the consumer has a telephone conversation with us;
- professional and employment related information, which we obtain from the consumer, consumer’s creditor, credit reporting agencies, and other skip trace sources; and
- educational information, which we obtain from the consumer’s creditor, credit reporting agencies, and other skip trace sources
